Terms of Service

1. Scope These Terms of Service (ToS) apply to all contracts concluded between SynthX (hereinafter referred to as "we" or "us") and our customers through our online shop. The version valid at the time of the order is applicable. 2. Contract Conclusion By placing an order on the SynthX website, you submit a binding offer to purchase the goods. A purchase contract is concluded when we confirm your order by email or upon shipment of the goods. 3. Prices and Shipping Costs The prices listed on our website are final prices and include statutory VAT. Additional shipping costs will be clearly displayed during the ordering process. 4. Payment Terms We accept the following payment methods: credit card, PayPal, bank transfer, and other payment options listed on our website. Payment is due immediately upon conclusion of the contract. 5. Delivery and Shipping Conditions We ship within Germany and to selected international locations. Delivery time is generally [insert number of days] business days, unless otherwise indicated on the product page. Delays may occur due to force majeure or other unforeseen circumstances. 6. Retention of Title The goods remain our property until full payment is received. 7. Right of Withdrawal Customers have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the date you or a third party designated by you take possession of the goods. To exercise your right of withdrawal, please send us a clear declaration (e.g., via email). For more details, please refer to our [Withdrawal Policy]. 8. Warranty and Liability The statutory warranty regulations apply to defective goods. Claims for damages are excluded unless they are due to gross negligence or intentional misconduct. 9. Data Protection SynthX takes the protection of your data seriously. Please refer to our [Privacy Policy] for details on the processing of personal data. 10. Final Provisions Should any provision of these ToS be or become invalid, the validity of the remaining provisions shall remain unaffected. German law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).